A selection of enterprise work spanning CRM transformations, applied AI workflows, security-minded architecture, and communication under pressure.
Led technical architecture and stakeholder alignment for a customer-facing platform in Fortune 50 capital markets. The program unified CRM, identity, analytics, and downstream services while meeting strict security and regulatory requirements.
Owned technical strategy for CRM implementations across insurance and banking organizations. Scope included architecture, integration, control design, and adoption strategy across large user populations.
Designed AI-enabled workflows that combine conversational interfaces with live enterprise data. Applied MCP-style patterns for contextual analysis while preserving governance and auditability.
Graduate research focused on illicit market behavior, disruption strategy, and adversarial operating patterns.
Built a modern static front end with controlled publishing workflows for speed, clarity, and long-term maintainability.
Built reusable demo environments and narrative frameworks that reduced validation friction and improved executive decision cycles.
Led communication initiatives through Toastmasters and internal enablement with emphasis on clarity in high-stakes settings.
I share practical notes on enterprise AI, security, and communication on my blog.
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